{"id":9494,"date":"2023-06-27T17:17:02","date_gmt":"2023-06-27T15:17:02","guid":{"rendered":"https:\/\/phonon-inc.eu\/return-form\/"},"modified":"2026-09-27T18:25:07","modified_gmt":"2026-09-27T16:25:07","slug":"return-form","status":"publish","type":"page","link":"https:\/\/phonon-inc.eu\/de\/terms-for-returning-goods\/return-form\/","title":{"rendered":"R\u00dcCKSENDEFORMULAR"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row content_width=&#8221;full&#8221; equal_height=&#8221;&#8221; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; row_name=&#8221;stnavbar&#8221;][vc_column shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; sticky=&#8221;true&#8221;][vc_empty_space height=&#8221;60px&#8221;][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/vc_row][vc_row equal_height=&#8221;&#8221; gap=&#8221;60&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; css=&#8221;.vc_custom_1685444437530{padding-top: 50px !important;}&#8221; row_name=&#8221;product_block_0&#8243;][vc_column][vc_column_text]Wenn ein Problem mit Ihrem PHONON-Produkt auftritt und Sie eine Reparatur w\u00fcnschen, f\u00fcllen Sie bitte das Reparaturauftragsformular aus und senden Sie es ab. Wir antworten jedem Kunden mit weiteren Informationen.[\/vc_column_text]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f7987-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"7987\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/9494#wpcf7-f7987-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"7987\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f7987-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p>First and Last name *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-First_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-First_name\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"text-Last_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-Last_name\" \/><\/span><br \/>\nEmail *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email-249\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email-249\" \/><\/span><br \/>\nStreet *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-street\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-street\" \/><\/span><br \/>\nStreet number *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number-street_number\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"number-street_number\" \/><\/span><br \/>\nZip code *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number-zipcode\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"number-zipcode\" \/><\/span><br \/>\nCity *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-city\" \/><\/span><br \/>\nCountry *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-Country\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-Country\" \/><\/span><br \/>\n<strong>Your reference<\/strong>\n<\/p>\n<p>Your order number (If purchased at phonon EU)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-Yourordernumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-Yourordernumber\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-764\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"radio-764\" value=\"Warranty\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Warranty<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-764\" value=\"Cost estimate\" \/><span class=\"wpcf7-list-item-label\">Cost estimate<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"radio-764\" value=\"Modification\" \/><span class=\"wpcf7-list-item-label\">Modification<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"radio-764\" value=\"Other\" \/><span class=\"wpcf7-list-item-label\">Other<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><strong>Failure description *<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"failuredescription\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"failuredescription\"><\/textarea><\/span><br \/>\n<span id=\"wpcf7-6ab9aac126623-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap honeypot-726-wrap\" data-cf7apps-honeypot=\"honeypot-726\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><input type=\"hidden\" name=\"honeypot-726-random-hash\" value=\"20260928\"><input type=\"hidden\" name=\"honeypot-726-time-token\" value=\"MTc5MDU1Mjc2OQ==.892d98a95c567f34681b20c9733fb2a8af554d270ce8480d8448b01b8c555841\"><label\n\t\t    for=\"text_area\"\n\t\t    class=\"hp-message\"\n        >Bitte lassen Sie dieses Feld leer.<\/label><input\n\t    id=\"text_area\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"dt4k2p0lyusm\"\n\t    value=\"\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n\t    data-cf7apps-tabindex=\"1000\"\n    \/><\/span><br \/>\n<span id=\"wpcf7-6ab9aac12686f-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap maincontent-358-wrap\" data-cf7apps-honeypot=\"maincontent-358\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><input type=\"hidden\" name=\"maincontent-358-random-hash\" value=\"20260928\"><input type=\"hidden\" name=\"maincontent-358-time-token\" value=\"MTc5MDU1Mjc2OQ==.0dbad66ee87c3866c454954d543d7fe2434699f8b9d1a981dd34fc83cf39814b\"><label\n\t\t    for=\"wpcf7-6ab9aac12686f-field\"\n\t\t    class=\"hp-message\"\n        >Bitte lassen Sie dieses Feld leer.<\/label><input\n\t    id=\"wpcf7-6ab9aac12686f-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"e6r6y4f4psh7\"\n\t    value=\"\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n\t    data-cf7apps-tabindex=\"1000\"\n    \/><\/span><span id=\"wpcf7-6ab9aac12696f-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap textbox-491-wrap\" data-cf7apps-honeypot=\"textbox-491\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><input type=\"hidden\" name=\"textbox-491-random-hash\" value=\"20260928\"><input type=\"hidden\" name=\"textbox-491-time-token\" value=\"MTc5MDU1Mjc2OQ==.8336a28f3d858d6441b62edd79848b26d6293a78f08e25d3102c5667eefab9b5\"><label\n\t\t    for=\"wpcf7-6ab9aac12696f-field\"\n\t\t    class=\"hp-message\"\n        >Bitte lassen Sie dieses Feld leer.<\/label><input\n\t    id=\"wpcf7-6ab9aac12696f-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"y12jgn0ux9dm\"\n\t    value=\"\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n\t    data-cf7apps-tabindex=\"1000\"\n    \/><\/span>\n<\/p>\n<p><span>I have read and agree to <a href=\"\/privacy-policy\/\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"text-decoration: underline;\">privacy policy<\/a>.<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-972\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-972\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span>\n<\/p>\n<div class=\"cf7-cf-turnstile\" style=\"margin-top: 0px; margin-bottom: -15px;\"> <div id=\"cf-turnstile-cf7-1047734558\" class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAAD09qxgmbiTDPDy9\" data-theme=\"light\" data-language=\"auto\" data-size=\"normal\" data-retry=\"auto\" data-retry-interval=\"1000\" data-refresh-expired=\"auto\" data-refresh-timeout=\"auto\" data-action=\"contact-form-7\" data-callback=\"turnstileCF7Callback\" data-appearance=\"always\"><\/div> <script 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